Termos do serviço

TERMS OF SERVICE

OVERVIEW

This website is operated by HairPulse ("we", "us", "our"). By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service ("Terms").

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ELIGIBILITY

By using this site, you confirm that you are at least the age of majority in your country of residence.

SECTION 2 – PRODUCTS

We make every effort to display our products accurately. However, we cannot guarantee that your device’s display will reflect the exact appearance of the product.

We reserve the right to modify or discontinue products at any time.

SECTION 3 – ORDERS

All orders are subject to acceptance. We may refuse or cancel any order at our discretion.

Once an order is placed, it cannot be guaranteed that it can be canceled.

SECTION 4 – PRICING

Prices are subject to change without notice. Prices displayed do not include shipping costs or applicable taxes unless stated otherwise.

SECTION 5 – SHIPPING

We ship worldwide. Estimated delivery time is 10–20 business days.

We are not responsible for delays caused by shipping carriers, customs, or other external factors.

Once the product is shipped, the risk transfers to the customer.

SECTION 6 – RETURNS AND REFUNDS

In accordance with EU law, customers have the right to return their order within 14 days of receiving it.

To be eligible for a return:

  • The item must be unused and in its original condition.

Customers are responsible for return shipping costs unless the item is defective.

Refunds will be issued after the returned item is received and inspected.

SECTION 7 – ACCOUNT INFORMATION

You agree to provide accurate and complete purchase information and to keep your account details updated.

SECTION 8 – THIRD-PARTY SERVICES

Certain content or services may include materials from third parties. We are not responsible for third-party content or services.

SECTION 9 – INTELLECTUAL PROPERTY

All content on this site is the property of HairPulse and may not be used without permission.

SECTION 10 – PROHIBITED USES

You may not use the site for any unlawful purpose or violate any laws.

SECTION 11 – DISCLAIMER

All products and services are provided "as is" without warranties of any kind.

SECTION 12 – LIMITATION OF LIABILITY

We are not liable for any damages resulting from the use of our services or products.

SECTION 13 – GOVERNING LAW

These Terms are governed by the laws of Portugal.

SECTION 14 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

SECTION 15 – CONTACT INFORMATION

HairPulse
Rua da Bela Vista 55
3750-430 Fermentelos
Portugal

Email: mzd2026business@gmail.com
VAT Number: 262151910